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Unilever is aware that the presence and advertising of their products, such as Lux White Impress and Fair & Lovely, have contributed to discrimination against darker-skinned people and a loss of self-worth. TV spots have historically featured women struggling to impress people until they use the products, flaunt their dramatically lighter skin, and get the job or proposal they were seeking. The advertising leaves darker-skinned people to feel they are less deserving of desirable things in life, and some feel they have to use skin lightening products to get married or advance in their careers.

Thanks to social media and online advertising, businesses can run several campaigns side by side. Organizations can save many hours by enabling extensions for individual users. Calling becomes more efficient but smaller extension numbers help in other situations as well. Employees can transfer incoming calls to the right person much quicker with extensions. They are also less likely to make mistakes when transferring as they have to dial fewer numbers. For instance, the HR department may not get many external calls from customers.

existing products

Suppose the manager has a desk phone, a business phone, a laptop, and the app on their personal cell phone. They can choose to have incoming calls ring all devices at once or to ring each device in a specific order until they answer the call. What if you already have staff and user accounts but want to add an extension? You can edit an existing user and add the extension you want to use.

What is a product line extension?

Callers don’t have to know where your staff is as long as they can contact them when needed. The auto-attendant is a very useful feature, especially for larger companies with multiple departments or divisions. A caller can reach the right person even if it’s the first time they are reaching out or don’t know the correct phone number to dial. Calling colleagues within the business becomes much easier with extensions. Your staff does not have to remember long numbers for each individual they need to call. But what if a worker needs to communicate with 5 or 6 teams during the day?

Even a small business can benefit from using extensions instead of assigning a line/number to every employee on staff. The savings quickly add up whether you have ten lines or a thousand numbers. In this case, sequential call routing where the call rings extensions in the same order each time can be detrimental. It means the first employee on the list will have to answer more calls, disturbing their other tasks. If your sales or service agents have to reach targets , then everyone should get a chance to answer incoming calls.

The flip side of location independence is that it allows your employees to work from wherever. In a traditional office, staff needs time off for doctor visits, to pick up kids from school, visit ailing parents, etc. With the new work format, employees don’t waste as much time commuting to and from the office. They can schedule meetings around their other tasks and work later in the evening if they need to.

The very famous retail famous apparel brand is one of the highly liked and adored brands by fashion lovers all across the globe. But its Product Line Extension includes various fits for the various body types. The main motive behind the same was to offer something or the other innovative to the loyal consumers of the brand with the edge of taste and flavor. Diet Coke is one of the most famous Product Line Extension of the brand. As we discussed, Mr. Clean Clean Freak Mist is a superior way to spray and clean, but it would be inappropriate to pull the classic Mr. Clean spray cleaner that everyone knows and is familiar with using. The best Proctor & Gamble (owners of the Mr. Clean brand) can hope for us to move people over to Clean Freak over time.

What Is a Brand Extension?

This report from Bloomberg portrays the company’s impressive growth from the beginning. It currently dominates 80% of the book sales online, 62% of toys, 51% office supplies, and 32% of food and beverages. Most banks are recognizing that customers view Internet banking as an extension of existing services. With the strategy of Product Line Extension, the firm is able to cater to the different segments of the customers that prefer the product in other variants such as shape, color, flavor, and more.

  • But its Product Line Extension includes various fits for the various body types.
  • The Nissan Leaf features an electric motor instead of an internal combustion engine.
  • This report from Statistica shows how successful the company was with the iPod, selling over 22 million units in the first quarter of 2009 alone.
  • Line Extensionmeans an extension of the Company’s overhead or underground electric distribution facilities within its franchise territory.

Product line extensions generally fall in a convenient spot when answering these questions so look out for any contradictions thoughtfully. The answers must make sense and provide you with enough confidence regarding the overall feasibility. Quite often, marketers go beyond in terms of marketing and promotional spending with the Product Line Extension, which increases the firm’s overheads. The simple way out is to figure out if two items focus on the same demand. If yes, they belong to the same category as the consumer can swap the items to achieve their goal. It normally cannot deviate too far from the primary service or enter a considerably different pricing tier since this is likely to generate consumer confusion.

Store Operation

line extension meaning line extensions are a process where companies with an established brand alter the factors of a product or products to satisfy a refined segment in the market. There are two types of product line extensions, horizontal and vertical. Horizontal extensions consist of keeping the price and quality consistent, but changing factors like flavour or colour to differentiate the products. Vertical extensions consist of increasing and decreasing the quality and price to create inferior and luxury goods.

Horizontal expansions are focused on keeping thesame pricing and quality of a product while modifying aspects such as color or changing the product composition. However, an unfavorable aspect of this approach is that most of the new product launches don’t go well. At the unfolding force, the extension of the molecule remained constant until the unfolding, at which time the extension suddenly increased by y18 nm.

Every business needs a robust phone system that’s geared to their needs. Even a small business with 1 or 2 employees needs an enterprise phone system, rather than relying on a personal line or cell phone. Consumer focussed phone lines do not offer business-grade features like a phone directory, call transfer, or virtual extensions. Unlike brand extensions, line extensions provide new products previously offered by the brand. When a company develops a Product Line Extension business plan, it attracts the same type of target audience that is searching for diversity in the product category. The plan improves on the company’s already high levels of customer service and satisfaction.

Since extensions do not consider the physical location of your employees, staff in Seattle can answer calls coming from California. California customers will only see a local number on their screen and don’t have to know where your agents are located. Brand extension is a popular marketing strategy that has been widely used since the second half of the 20th Century. It consists of utilizing a currently existing brand to launch a new product. Therefore, it is understandable for reputed and popular brands to bank on their trust over its other related products that are already enjoying a good market presence. When a company introduces a new item in a completely different product category, this is referred to as brand line extension.

Starbucks is relentless in their quest to extend their brand with new food and drink options. Consumers are often greeted with new beverage items in-store and on their app, especially during the holiday season. Starbucks really branched out on this one, but they also shore up these big bets with smaller line extensions as well. This might look like adding new cup sizes or a different roast of coffee from time to time.

But before taking the plunge, it is always advisable to conduct internal and external market research. Asking your customers before taking a plunge into the Product Line Extension is one of the most significant decisions. Always ask your customers if they are happy with your product offering and if they want any sort of changes or alterations in the same. The brand launches its new line of products with much fanfare and marketing gimmicks. The main idea and agenda behind the same are to increase the sales and reach of the already established product at the market place.

Red Line south expansion finances gets committee approval – WBEZ Chicago

Red Line south expansion finances gets committee approval.

Posted: Mon, 12 Dec 2022 08:00:00 GMT [source]

It is easy to come up with things to do when launching a new product vs. the challenge of thinking of ways to expand the market share of an existing product. The main reason brands have to launch line extensions is because the market is always changing. A gradual change in the North-American food market is a higher sensitivity to ingredients and health effects from consumers.

So, it’s important to maximize your exposure, but be smart about it. There may be times when a brand extension is a better marketing decision. Food and beverage companies may require flavors for new products, product line extensions (e.g., low fat versions of existing products) or changes in formula or processing for existing products. Line extensions occur when a company introduces additional items in the same product category under the same brand name such as new flavors, forms, colors, added ingredients, package sizes. This is as opposed to brand extension which is a new product in a totally different product category. Line extension occurs when the company lengthens its product line beyond its current range.

Advantages Of Product Line Extension

These product line extensions are often closely related to existing products in a brands portfolio, but targets specific brand consumers through this approach. Line extension is a marketing strategy used to expand a product line. For example, if a company already sells a popular bag of potato chips, it may decide to create different flavors or sizes of bags of potato chips. This often occurs when a company wants to capitalize on the success of a particular product by making it available in different forms.

Take our new survey on the C and K Line operating plan! –

Take our new survey on the C and K Line operating plan!.

Posted: Thu, 30 Mar 2023 07:00:00 GMT [source]

Extensions allow customers to quickly contact the manager or account rep as long as they know the correct extension. Since hosted VoIP systems add traffic to the network, every extra line means provisioning more bandwidth. Extensions help you make the most use of the available resources.

A brand extension can help a company diversify its products and acquire a larger market share if done correctly. Also, the increased awareness created by the second product may even help the company to sell more of its core offering. Each one leverages the brand in a unique way to market new products to existing customers. Thus, this strategy comes with a lot of risks, and firms must be careful when exploring it. But at the same time, your target customers will be already familiar with the existing items and are more likely to try the new product.

This trial and error is a worthwhile endeavor because occasionally a brand finds a new line that excites consumers and has staying power. Never mind the failures they might have had along the way, it’s just a matter of really understanding what shoppers want and finding new and exciting ways to provide it to them. This is also true of brand extension, but this retail strategy comes with significantly more risk.

The first step is to create a directory that directs incoming callers to departments or specific individuals. When the caller dials the extension or selects an option, the call is routed accordingly. BitcoinBitcoin is a digital currency that came into existence in January 2009, speculated to be created by Satoshi Nakamato, whose true identity is yet to be authenticated. It provides lower transaction fees than the traditional online payment systems, is controlled by the decentralized authority, and is not like government-issued currencies. Brand AwarenessBrand Awareness is a measure of consumer’s brand recall and brand recognition.

  • Build your confidence with hundreds of exam questions with hints, tips and instant feedback.
  • Dialing a phone extension is the same as you would use for a VoIP phone number.
  • If the company has been attacked by a low-end competitor, it often decides to counterattack by entering the low end of the market.
  • A successful brand extension strategy can reward the company with a well-endorsed product launch.

Oprah’s television personality and success eventually carried over after much time and money. When leveraged correctly, products may be readily accepted because of the popularity of the existing types of products. From the line extension to brand extension, however, there are many different types of extension such as brand alliance, co-branding or brand franchise extension. A technical support team, on the other hand, probably gets hundreds of calls from customers.

The LEAF was upgraded every year it has been in the market, and Nissan completely revamped the LEAF in 2017. The LEAF became the best selling plug-in electric vehicle through 2019 but was recently surpassed in 2020 by the Tesla Model 3. They did this with the Hellmann’s / Best Foods mayonnaise as well as the Becel spreads and others. A mayonnaise in which some of the soy bean oil is substituted for olive oil.

One of the biggest benefits of product line expansions is entering new markets and even segments. These days, you can go for gathering insights with the help of tools like pulse surveys or even promise a freebie against inputs instead of buying costly market research reports. The amount of options and alternatives accessible frequently kills the distinctive and exclusive charm and qualities of the original offering.

Dialing a phone extension is the same as you would use for a VoIP phone number. The only difference is the way internal and external calls are handled. The way extensions work is very similar to virtual numbers in that they both forward calls to other endpoints.

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